Accessibility Statement
Golding Family Supports Ltd. is committed to making our website and services as accessible, inclusive, and user-friendly as reasonably possible.
We work with children, youth, and families with a wide range of needs, and we recognize the importance of clear communication, practical accommodations, and respectful access to information.
Website Accessibility
We aim to make our website easy to navigate, read, and understand. This includes using clear language, organized page structure, readable text, and straightforward contact options.
While we make reasonable efforts to maintain an accessible website, we recognize that some website content, features, or third-party tools may not always work perfectly for every user or assistive technology.
Third-Party Platforms
Our website may link to third-party platforms, forms, documents, waiver systems, maps, scheduling tools, or other online services. These platforms are not fully controlled by Golding Family Supports, and their accessibility may vary.
If you experience difficulty accessing information through a third-party platform, please contact us and we will make reasonable efforts to provide the information in another format.
Accessibility of Services
Golding Family Supports provides group respite outings for children and youth with disabilities. We make reasonable efforts to include clients whose needs can be safely supported within our service model, staffing capacity, ratios, transportation arrangements, and activity settings.
Because our services take place in community-based environments, accessibility may vary depending on the outing location, transportation logistics, facility rules, staffing capacity, and the individual needs of each client.
Participation in services is determined through our intake process, communication with families, and ongoing review of whether we can safely and appropriately meet a client’s needs.
Accommodations and Alternative Formats
If you need information from our website, forms, policies, or service materials in a different format, please contact us. We will make reasonable efforts to provide information in a way that is accessible and useful.
This may include providing information by email, phone, plain text, PDF, verbal explanation, or another reasonable format.
Feedback
We welcome feedback about accessibility barriers on our website or in our communication materials.
Accessibility questions, concerns, or requests can be directed to:
Golding Family Supports Ltd.
Email: joshgolding@goldingfamilysupports.com
Phone: 403-510-7031
We will review accessibility feedback and respond as reasonably and promptly as possible.
Last updated: May 20, 2026